Frequently Asked Questions
Have a question?
We’ve answered the most common ones below – from shipping to product use.
Can’t find what you’re looking for? Reach out anytime at support@magicwipexxl.com or via our contact form at the bottom of this page – we’re here to help.
What is Magicwipe™?
Magicwipe™ is a premium dual-fibre microfiber cloth designed to clean your home using only water – no chemicals, no sprays, no streaks.
How do I use it?
Just wet the cloth with water, wipe the surface, and rinse after use. No cleaning products required – but you can use sprays like limescale removers or bathroom cleaners if you prefer. It works perfectly with or without them.
Can I wash the cloth?
Yes! It’s machine-washable at up to 60°C.
Do not use fabric softener. Air drying is best.
How long does it last?
Each Magicwipe™ cloth lasts 6–12 months with normal use and can be washed over 100 times.
What surfaces can I clean with Magicwipe™?
Glass, mirrors, tiles, kitchen counters, bathroom sinks, stainless steel – basically any smooth surface.
Is Magicwipe™ eco-friendly?
Yes! Magicwipe™ is designed to be environmentally friendly. It eliminates the need for disposable paper towels and chemical cleaners, reducing waste and harmful substances in your home.
Do Magicwipe™ cloths work on all types of stains?
Magicwipe™ works best on everyday dirt, dust, and light stains. For tougher stains or specialized cleaning tasks, you may need to use it with appropriate cleaning products or consider our specialized Magicwipe™ variants designed for specific surfaces.
How many Magicwipe™ cloths do I need?
We recommend having at least 3-4 Magicwipe™ cloths for an average home – one for the kitchen, one for bathrooms, one for general surfaces, and perhaps one as a backup. This helps prevent cross-contamination between different areas and ensures you always have a clean cloth available.
Are there different sizes of Magicwipe™ available?
30×40 cm (Small / All Purpose) – perfect for kitchens, quick cleanups, and everyday use.
40×60 cm (Standard – XXL) – our recommended size for bathroom cleaning, big surfaces, tiles, mirrors, sinks, and even floors.
60×90 cm (3XL) – great for cars, large windows, wide tiles, and big surface areas.
Do you offer bulk discounts for Magicwipe™?
Yes! We offer discounted pricing on multi-packs (4-pack, 6-pack). For commercial orders or larger quantities, please contact our sales team at collabs@magicwipexxl.com for special pricing and customization options.
Where do you ship from?
We ship from our warehouse in Los Angeles, California.
How long does shipping take?
Estimated delivery: 6–10 business days – due to high demand.
Please note: In rare cases, local shipping carriers may experience delays. But we always do our best to get your order to you as fast as possible